Products & Services

CaptainPad is the cutting edge technological solution for automating the order execution processes, in hotels and restaurants. Gone are the days where waiter/captain takes order on a paper pad , physically takes it to billing counter and a kitchen. Here is a solution where waiter carries a smart wireless touch pad device. The billing station and the kitchen has wireless printers. The whole menu card is loaded with the waiter device. Waiter can now send the order from his device wirelessly to the kitchen and billing station. KOT and billing information is generated instantaneously. Waiter need not go anywhere. Not only this smoothens and speeds up the order management but also improves customer satisfaction. It also generates various  Management Information System

It comprises of following

• One or more wireless touch screen devices for captains or waiters.
• One or Two PCs, one at reception/billing counter and one in the kitchen. Kitchen PC can be replaced with wireless device.
• KOT (Kitchen Order Ticket)/BOT (Bar Order Ticket)  Printers in kitchen.
• CaptainPadRMS, The powerful order management software installed at reception/billing counter PC.
• Waiter Screen for waiter.
• Wireless network setup (H/W devices as per area coverage
  

• Increased tractability of the ordered items
• Enhanced suggestive selling
• Enhanced Customer service
• Waiter can stay in their allocated areas
• No manipulations in billing
• Fast operation
• Avoid irregularities in bills
• Decreased stress
• Maximum staff utilization
• No lost or incorrect orders
• Minimum billing errors
• Increase table turnover

 

Commerical Benifits of CaptainPad

• Complete business management through detailed analysis
• Increase in Sales
• High performance smart restaurant
• Increased profitability
• Secured transactions
• Reduce labour cost

 

Special Features

• 35 different types of MIS reports
• K.O.T./B.O.T Audit and Reports
• Keeps track of cash balance
• Table status
• Multi outlet handling
• Wireless ordering
• Department wise K.O.T./B.O.T.

 

How it works

In conventional restaurant management , captains take order on a paper pad , gives it to waiter for making its entry with the operator and take it to kitchen , bar or pantry etc. In this situation not only the legwork of waiter is increasing lot of manual interaction and interpretation is required. Not only everybody's precious time is wasted in turn customer also waits for the service from the waiter resulting in pressure situation and poor order management.

But with CaptainPad solution captain can take orders on a wireless touchpad handheld in which your all menu items are already loaded, captain just has to add the items and order from his device, instantly the KOT/BOT comes out at their respective departments.