CaptainPad is the cutting edge technological
solution for automating the order execution processes, in
hotels and restaurants. Gone are the days where waiter/captain
takes order on a paper pad , physically takes it to billing
counter and a kitchen. Here is a solution where waiter carries
a smart wireless touch pad device. The billing station and
the kitchen has wireless printers. The whole menu card is
loaded with the waiter device. Waiter can now send the order
from his device wirelessly to the kitchen and billing station.
KOT and billing information is generated instantaneously.
Waiter need not go anywhere. Not only this smoothens and
speeds up the order management but also improves customer
satisfaction. It also generates various Management Information
It comprises of following
One or more wireless touch screen devices for captains
One or Two PCs, one at reception/billing counter and
one in the kitchen. Kitchen PC can be replaced with wireless
KOT (Kitchen Order Ticket)/BOT (Bar Order Ticket)
Printers in kitchen.
CaptainPadRMS, The powerful order management software
installed at reception/billing counter PC.
Waiter Screen for waiter.
Wireless network setup (H/W devices as per area coverage
In conventional restaurant management ,
captains take order on a paper pad , gives it to waiter
for making its entry with the operator and take it to kitchen
, bar or pantry etc. In this situation not only the legwork
of waiter is increasing lot of manual interaction and interpretation
is required. Not only everybody's precious time is wasted
in turn customer also waits for the service from the waiter
resulting in pressure situation and poor order management.
But with CaptainPad solution captain can take orders on
a wireless touchpad handheld in which your all menu items
are already loaded, captain just has to add the items and
order from his device, instantly the KOT/BOT comes out at
their respective departments.